Objective: To analyze the influencing factors of job burnout of nursing staff in nursing homes, and put forward targeted management countermeasures, so as to provide reference for improving the working status of nursing staff and improving the quality of elderly care services. Methods: A total of 203 nursing staff from a nursing home in Longgang District, Shenzhen, were selected as the study subjects. The Maslach Burnout Inventory-General Survey (MBI-GS) was administered, combined with objective data such as customer complaints and sick leave records. Multiple linear regression analysis was used to examine the influencing factors and consequences of job burnout. Results: Job burnout among nursing staff had a significant positive impact on customer complaints (b=0.548, P＜0.001), sick leave (b=0.335, P＜0.001), and turnover intention (b=0.758, P＜0.001). Workload, rewards and community perception were identified as key factors contributing to burnout. Specifically, higher workload (b=0.243,P＜0.001) corresponded to higher burnout levels, while lower rewards (b=-0.199, P＜0.005) and community perception (b=-0.285,P＜0.005) also increased burnout. Conclusion: Job burnout is a primary factor affecting the efficiency and service quality of nursing staff in elderly care facilities. Measures such as optimizing the work environment, establishing a fair reward system, and fostering a supportive community atmosphere should be implemented to effectively alleviate burnout and enhance the quality of elderly care services.
LIAO Qiuhong
,
CHEN Xuhong
,
WANG Ruizhe
,
WANG Hongwei
,
WU Yiyan
. Analysis and management countermeasure of job burnout of nursing staff in nursing home[J]. Journal of Baotou Medical College, 2025
, 41(10)
: 17
-21
.
DOI: 10.16833/j.cnki.jbmc.2025.10.004
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